Terms of service

 

Terms of Service

Effective Date: 02 March 2026

Welcome to suvarra.com. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility and Account Terms

By using this website, you confirm that:

  • You are at least 18 years old or accessing the website under parental supervision.

  • The information you provide is accurate and complete.

  • You are responsible for maintaining the confidentiality of your account details.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • We reserve the right to correct pricing errors at any time.

  • Payments must be completed through our secure payment gateways.

We do not store your card or payment details.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.

However:

  • Slight variations in color may occur due to lighting or screen differences.

  • Handmade or artisanal products may have minor variations.

  • We do not guarantee that product descriptions are error-free.

If you receive an incorrect item, please contact us at contact.suvarra@gmail.com.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Limit quantities purchased per customer

  • Cancel orders due to pricing errors, suspected fraud, or stock issues

If your order is canceled after payment, a full refund will be processed.

5. Shipping and Delivery

We aim to process and ship orders within 7-15 business days.

Please note:

  • Delivery timelines may vary depending on location and courier partners.

  • Delays may occur due to unforeseen circumstances (weather, strikes, etc.).

  • We are not liable for courier delays once the package is dispatched.

Accurate shipping details must be provided during checkout.

6. Returns and Refunds

Returns and refunds are governed by our Return Policy.

In general:

  • Return requests must be raised within the specified return window.

  • Products must be unused and in original packaging.

  • Certain items (e.g., personalized or hygiene products) may not be eligible for return.

Refund timelines may vary depending on payment method and processing partners.

For return requests, contact at contact.suvarra@gmail.com.

7. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Text

  • Designs

  • Graphics

is the property of suvarra.com and protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Prohibited Uses

You agree not to use the website for:

  • Illegal activities

  • Fraudulent transactions

  • Uploading malicious code or viruses

  • Harassment or abuse of staff or customers

  • Copying or exploiting website content without permission

We reserve the right to block users engaging in prohibited activities.

9. Limitation of Liability

To the fullest extent permitted by law:

  • suvarra.com shall not be liable for indirect, incidental, or consequential damages.

  • We are not responsible for losses arising from misuse of products.

  • Our total liability shall not exceed the amount paid for the purchased product.

Use of our products is at your own risk.

10. Third-Party Services

We may use third-party providers for:

  • Payments

  • Shipping

  • Analytics

  • Marketing

We are not responsible for the policies or actions of these third parties.

11. Privacy

Your use of our website is also governed by our Privacy Policy.
Please review it to understand how we handle your data.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes will be effective immediately upon posting on this page. Continued use of the website implies acceptance of revised Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Firozabad (UP), India.

14. Contact Information

For any questions regarding these Terms, please contact:

suvarra.com
📧 Email: contact.suvarra@gmail.com